Privacy Policy

Privacy Policy

This Privacy Policy explains how Seat Donkey Park handles personal data on seatdonkeypark.baby in connection with personal development courses and related website services.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
Privacy Office

Contact Information

Privacy contact
Telephone
+84 919 618 088
Mailing address
Số A69, Đường Nguyễn Hữu Thọ, Khuê Trung, Đà Nẵng, Đà Nẵng, 50708
General contact
Why we process data

How We Use Data

Personal data is used to provide and manage course services, process registrations and payments, communicate with users, respond to inquiries, maintain security, monitor site performance, improve content and functionality, and meet legal, accounting, or recordkeeping obligations.

Note
We use personal data only for operational and compliance purposes tied to the site and courses.
Third-party sharing

Service Providers

We may share personal data with vendors and contractors that support hosting, payment processing, analytics, customer communications, and course administration. These parties are expected to use the data only for the services they provide and to apply appropriate safeguards.

Note
Service providers receive only the information needed to perform their functions.
01

Data We Collect

We may collect identifiers such as name and contact details, account and enrollment information, payment-related records where applicable, course participation data, messages sent through forms or support channels, and technical data such as device, browser, and usage information.

The categories of data collected depend on how users interact with the site and course services.
02

How We Collect Data

We receive data from users when they register, enroll, submit forms, or communicate with us. We also collect information automatically from the website and may receive limited information from service providers that help operate payments, analytics, hosting, or communications.

Some information is provided directly, while other information is created through normal use of the website.
03

Types of Cookies

Cookies may be necessary for core site functions, used to remember settings and session choices, or used for basic analytics and performance review. Some cookies are session-based and expire when the browser closes, while others remain for a limited period.

We use a small number of cookie categories for operation, preferences, and measurement.
04

Cookie Controls

You may manage cookies through your browser settings and, where offered, through on-site preference tools. Blocking some cookies may affect site functions, course access, or saved preferences.

Browser settings and device tools can be used to limit or remove cookies.
User Rights

Your Rights

Subject to legal limits, you may request access to your data, correction of inaccurate information, deletion of certain data, or restriction of particular processing activities. You may also object to some uses where the law gives you that right.

Available rights may vary depending on the nature of the request and applicable law.
Requests

How to Make a Request

Requests are reviewed on a case-by-case basis. If a request is incomplete, unclear, or cannot be honored for legal or operational reasons, we may ask for clarification or explain the outcome.

We may need information to confirm identity before acting on a request.
Data Retention

Data Retention

Retention periods depend on the type of data and the reason it was collected. Account, enrollment, and transaction records are kept for the period needed to provide services, maintain records, resolve disputes, and meet legal or accounting obligations. When data is no longer needed, we delete it or anonymize it where practical.

We keep data only for as long as needed for the stated purpose or as required by law.
Policy Updates

Policy Changes

When we make material changes, we will post the updated policy on the website and, where appropriate, provide additional notice through the site or account channels. The revised version takes effect when posted unless a later effective date is stated.

We may revise this policy to reflect changes in our practices, services, or legal requirements.